1. Is there a “wait list” for full classes?
Answer: No. We suggest that you continue to try to register up until noon the day before as other students may withdraw due to conflicts that occur. Please see number 5 if you need to withdraw. Please see number 6 if you get a “No show” on your transcript.
2. I don’t have access to the Firefighter Cert app on the myNJ site. (www.nj.gov). How do I get this?
Answer: Please email us at firesafety@kean.edu to request an authorization code. Please include your first and last name, email address and DFS ID number with your request.
3. I don’t see credit for a class I took on the myNJ site. How do I get this credited?
Answer: Please email us at firesafety@kean.edu with your name, DFS ID number, the name of the class, the date of the class and the location of the class so we can check the roster. Please allow at least 30 days from the date of the class to give us time to receive the roster.
4. I don’t see credit for a class I attended on the LMS site where I register for classes. How do I get this corrected? (https://keanolt.ourclassroom.net/)
Answer: We do NOT currently use this site for credit tracking. The site you should check is www.nj.gov. This is where your myNJ account is located. Please see question 2 if your account doesn’t have the firefighter cert app.
5. How do I withdraw from a class?
Answer: Go to our website, https://www.keanfiresafety.com/new-process-to-withdraw-from-courses/ and follow the instructions on this page. Please note, withdraws must be completed before 8:30 a.m. the day before the class.
6. How do I get a “No show” removed from my transcript?
Answer: For classes that are full prior to the class date, we will no longer change a “No show” to a withdraw if you fail to attend, unless you have an emergency. We have many students who are asking to attend full classes. Please withdraw if you are unable to attend. If you have an emergency, please email us at firesafety@kean.edu with relevant information (reason, date of class, location, name of class, your DFS ID, your name, etc.)